The system (or the process) has grown so tangled that you can't tell anymore what's load-bearing and what's just there. You suspect a lot of it could go, but you can't be the one to see it clearly, because you built it.
What's really going on. When you're inside something you built, every piece has a reason you remember, which makes it almost impossible to see what's actually essential. It isn't a competence problem. It's a proximity problem. You need eyes that don't carry the history.
What we do. We come in without the history, ask the questions that expose why each piece exists, and map how the complexity built up. Then we help you find the path you didn't take, and what can safely come out.
What changes. You can finally tell essential from accidental, and you have a simpler path you can actually trust.
Proof. The assumed constraint (only a human can read these records) was never tested. Testing it collapsed a whole category of work everyone had accepted as necessary. Read the story
It starts with a conversation, worth your time whether or not we work together. Then a focused first step, not a giant commitment. It scales only as far as it earns.